Privacy Policy

This privacy policy describes what personal data we at JCS Candle Co. collect from you and how we use your personal data. 

 By using or accessing our website, you consent to our privacy practices as disclosed in this Privacy Statement.

 JCS Candle Co. collects personal information about you to:

  1. process your order for products or services purchased through our website
  2. to arrange shipment of products;
  3. contact you in response to a query or feedback from you
  4. to enable more efficient browsing of our website.

Collecting Personal Information

1. In the course of providing our products to you, JCS Candle Co. may collect personal information about you, including:

i. your name, ii. your address; iii. your email address; iv. your contact number; and iv. credit or debit card details

2. Credit or debit card details are:

i. collected by Shopify payments and
ii. then automatically removed from our system daily

3. Usually we collect personal information directly from you, from data you input through our website, including via:

i. electronic mail subscription forms on our website;
ii. by using our contact us form on our website
iii. online payment gateways, e.g. Shopify payments.

4. Personal information can also be collected through cookies and usage tracking (see below).

Disclosure of Personal Information and Usage

1. We may use or disclose your personal information:

i.in providing products to you; ii. to contact you in response to a query or feedback from you; iii. to forward direct marketing material such as newsletters or special offers (You can opt out of receiving direct marketing material and we do not ever rent, sell or lease customer lists to third parties.); and iiii. to carry out administrative functions associated with the provision of the products, such as processing payments.

Cookies and Usage Tracking

1. JCS Candle Co. may use small text files called “cookies”:

i. to enable more efficient browsing of our website ii. to keep you logged in to our website as you move from page to page; iii. for statistical purposes, such as to determine which pages our visitors view most often, and to provide a better browsing experience.

Cookies are stored on your computer until they are deleted. Your browser settings may be adjusted to refuse cookies from our website. However, please note that this may effect your browsing experience.